The Iowa Public Information Board is advising records custodians to acknowledge public records requests “within the first few business days of receipt,” and to provide information at that time on possible fees and a timeline for producing the records.
The board approved an advisory opinion on “Timeliness of responding to record requests” during an August 18 meeting, where members also voted not to proceed with draft administrative rules on open records requests.
Representatives of government bodies and some state legislators had pushed back against the draft rules, released in July. In particular, some objected that the board lacked authority to issue a rule stating custodians “must acknowledge” receipt of records requests within two business days. (Iowa’s open records law, known as Chapter 22, sets no such deadline.) Some public comments also argued it would be unworkable to require governments to acknowledge requests received through social media.
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